Delivery Information


At Fireplace World we offer a fast and reliable delivery service to all mainland Republic of Ireland addresses. There is a delivery fee for all orders delivered to the Republic of Ireland which is dependant on the product you are purchasing due to weight and size. This will be shown clearly to you at the basket stage of the checkout before you purchase the product.

1-Man Delivery


How it works:
Available on our smaller to medium sized products such as accessories, inset fires and stoves as well as a limited range of part assembled wooden surrounds and suites. Our 1-man delivery service is a fast and convenient service and to receive your order quickly simply place your order for any applicable product before 2pm.

Cut off point, weekends and UK bank holidays:
To ensure that you receive your order within the quoted timeframe at the basket stage you must complete and pay for your order by no later than 2pm. If your order is placed after this time then your order will be processed and dispatched the next working day - there is no exception to this cut-off point. If your order is placed after 2pm on a Friday or at any point during the weekend your order will be processed and dispatched on the following Monday. If your order is placed during a UK Bank Holiday your order will be processed and dispatched on the following working day.

Couriers we use:

  • DPD Express:
    When your order has been dispatched by us DPD Express will send you a text/email notification of your tracking details. On the morning of delivery and once your order has been loaded on to the van you will be sent a delivery notification and at this point you will have various options should you not be available for delivery.

Please Note: If the product ordered is out of stock at the time of purchase, your order will be dispatched once stock becomes available the following working day. You will be notified of the restock date in your email confirmation and you will be kept informed of the status of your order via regular email updates.

2-MAN home DELIVERY


How it works:
Available on of our our larger products such as some stoves and media wall fires. Our 2-man home delivery delivery service is a fast and convenient service and to receive your order quickly simply place your order for any applicable product before 2pm.

Cut off point, weekends and UK bank holidays:
To ensure that you receive your order within the quoted timeframe at the basket stage you must complete and pay for your order by no later than 2pm. If your order is placed after this time then your order will be processed and dispatched the next working day - there is no exception to this cut-off point. If your order is placed after 2pm on a Friday or at any point during the weekend your order will be processed and dispatched on the following Monday. If your order is placed during a UK Bank Holiday your order will be processed and dispatched on the following working day.

Couriers we use:

Domestic Distribution:
Once your order has been dispatched you will be notified 24-48hrs before delivery via email or text of your delivery slot with tracking details. Then 30 minutes before delivery you will receive a pre-call to let you know that the driver(s) are on their way to you.

Please Note: If the product ordered is out of stock at the time of purchase, your order will be dispatched once stock becomes available the following working day. You will be notified of the restock date in your email confirmation and you will be kept informed of the status of your order via regular email updates.