Delivery Information


At Fireplace World our delivery falls into two categories: Two Working Day Delivery and Home Delivery. These categories are determined by size and weight and the delivery type for each product can be seen on the right hand side of the individual product page.


Two Working Day Delivery


How It Works
Available on most of our fires and a limited range of surrounds and suites, our two working day delivery is fast and convenient. There is a surcharge for this service which is €9.95, this will be clearly displayed at checkout. Simply place your order for any applicable product before 2pm to ensure that you receive your product in two working days*.

Couriers We Use:
- DPD Local
Carrying the bulk of our next day items, DPD Local deliver between 8am and 6pm, Monday to Friday. On the morning of your delivery, they will send you a text message or an email to notify you that your order is out for delivery.
 
Cut Off Point, Weekends and UK/Ireland Bank Holidays
In order to ensure that your item is delivered in two working days, you must complete your order before 2pm. If an order is placed after this time, it will simply be dispatched the following day, and delivered in two working days after that.

If you place your order after 2pm on a Friday, or at any point during the weekend, your order will be processed and dispatched on the following Monday.

Orders will not be dispatched or delivered on a UK/Ireland Bank Holiday. Any orders placed on a Bank Holiday will be dispatched on the next working day after the Bank Holiday and any orders that would have been delivered on the Bank Holiday will be delivered the following working day instead.

*Please note, if an item is out of stock at the time of purchase, your item will be dispatched when stock is available and delivery will be the following two working days*

Home Delivery


How It Works
Available on all our larger, heavier items, our Home Delivery is convenient and top quality. Your item(s) will be delivered within 21 days from placing your order* and delivered by our expert couriers who will contact you directly to schedule a suitable delivery date in advance. There is a surcharge for this service which is €49.95, this will be clearly displayed at checkout. 

Couriers We Use
- Montgomery Transport
Montgomery Transport are responsible for the delivery of our marble, stone and fullly assembled products such as suites, back panels and hearths and bulky fires. A highly reliable courier, Woodside Logistics will collect your item from our warehouse and then contact you to arrange a convenient delivery date. Please be aware that Montgomery Transport only offer a kerbside delivery service.
*Please note, if an item is out of stock at the time of purchase, your item will be dispatched when stock is available and delivery will be within 21 days of that*